Health Solutions

Health Solutions

Allianz Worldwide Partners provides you with home and lifestyle solutions that bring security, protection and peace of mind.

Traditional Medical Assistance

Consultation Services

  • Medical consultation
  • Medical facility recommendation
  • Information consultation
  • Emergency message and
  • document delivery
  • Online interpretation
  • Assist on claim guide and claim
  • application form

Medical Assistance Services

  • Hotel/home visit service
  • arrangement
  • Reservation for outpatient service
  • Guarantee for medical treatment
  • Hospitalization arrangement 
  • Medical monitoring

Transportation Services to Relatives

  • Assist minors to return
  • Assist relative for compassionate
  • visit
 

Repatriation and Evacuation

  • Emergency medical
  • evacuation/repatriation
  • Return of remains or cremation, burial
  • in place
  • Assist the relatives for funeral affaires

Pet insurance

  • Pet health insurance
  • Third party liability insurance
  • Pet routine care service
  • Pet assistance service

Other assistance services

  • Assistance on travel related
  • document lost
  • Global concierge service
  • Medical Second Opinion
  • 12hour Tele-doctor Medical Advice

TPA

Operation Services

  • Insurance products and claims consultation
  • Medical Facility Arrangement or Recommendation
  • Medical Coordination Service
  • Domestic & int'l medical second opinion
  • 12 hour Tele-doctor Medical Advice
  • Oversea Physical examination reservation
  • Domestic OTC Medication Delivery & Refill Prescription

Network Management

  • Medical Network Recruitment and development
  • Concurrent Review & Fraud Inspection
  • Differentiated levels of network providers
  • Vendor Integrity Investigation Program
  • Systematic Review and Information Update

Claim Management

  • Pre-certification: Obtain & collect claim documents
  • Scanning and uploading invoices
  • Claim assessment and processing
  • Claim notification
  • Case Investigation

Reporting & Data Analysis

  • Production of operational reports
  • Production Statistical Reports
  • Claims Operational Reports
  • Claims Statistical Reports

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